COVID-19

We ask everyone to do their part in help curb the spread.

As we are all probably aware by now, the COVID 19 PANDEMIC is fluid and it is continuously evolving, therefore we believe that every one of us has a role to play in preventing the virus from continuing to spread. Health Canada has deemed the risk to Canadians as high. As a result, Health Canada is asking Canadians to try to avoid non-essential gatherings and wear a mask and practice physical distancing whenever possible. As we all work together to prevent the spread of COVID-19, we are taking the advice of Health Canada seriously and we are adamant about wearing masks and practicing physical distancing especially around people who are not familiar to us.

The health & safety of everyone and their pets is our top priority - Covid has been detected in many types of animals so think twice before allowing people to interact with your own pets and limit how you interact with other people’s pets.

When visiting us at our home - whether vaccinated or unvaccinated, if after we schedule an appointment for you to come to our home to pick-up a pet, it is extremely important that if you are sick, stay home, and if someone in your household is sick, stay home too and wait until everyone in your household is better before arranging any type of nonessential social interactions which includes visiting us. Interact with us and everyone with care. Keep Your Distance – Wear A Mask and be sure to always practice good hygiene.

Visits – some safety precautions that we are taking that we feel are necessary.

• We can usually accommodate visits for people to view any animal (up to two animals maximum) that are ready to leave. Unweaned animals will not be available for viewing. We have constructed a small, isolated area in our home with direct outdoor access that can be thoroughly cleaned before and after every visit.
• Our schedule is flexible however as an added precaution, we will only book visits at 8 hour intervals. This is to give us ample time between every visit to steam clean the “viewing area” sanitize carriers, toys, enclosures, etc.
• Due to space restrictions while adhering to physical distancing protocol we can only accommodate 3 people in total, besides ourselves, we can accommodate a MAXIMUM of two MASKED people at our home at any given time. If you arrive UNMASKED or if more than two people arrive, you will not be invited in.
• We do ask that all in home visits are kept brief. We prefer everyone call us by phone before and after, to discuss and ask us questions, this helps all of us with minimizing physical interactions, simply by limiting the time we spend together.
• During the visit, without exception, we insist that everyone sanitizes their hands upon entering, wears a mask and always maintains a distance of at least 2 arms-length (approximately 2 meters) from each other and our pets.
• While we are chatting about the pets and getting to know a bit about one another, guests will have ample opportunity to view the pet (s) that they are most interested in (up to two animals only) watching them playing and interacting with each other and us, but because of the current situation guests will not be permitted to hold or touch the pet unless it is paid for and ready to leave.
• No animal leaves our home without a suitable safe transport carrier. We ask that you bring a sanitized, airline approved carrier. Although, we do not sell supplies if you do not have one and you let us know in advance, if we can, depending on the current retail supply chain, we may be able to purchase one for you (at your expense…costs vary but recently it has usually been around $40.00ish)
• No animal leaves our home unless paid in full. Payments or Deposits are accepted via E-transfer, PayPal or cash.  

*** If you prefer to purchase a pet without Physically meeting ...

after we speak and we have agreed to sell you a pet and the pet has been paid for in advance ***

• Often, curbside or porch pick-ups can be arranged.
• Depending on location and time of year, we can sometimes arrange for a courier to do a porch drop off. Delivery fees are at the purchaser’s expense.
• Shipping animals by air is not an option at this time.

Just a word of caution… whether buying or selling new or used items in person, home delivery or through other means, we strongly urge people receiving any washable item, whether these items are for your pets or for yourself, to be sure to thoroughly clean and sanitize these items as soon as you can and then be sure to sanitize / wash your hands especially before touching your face or your pet.